1 reviews | Active since Feb 2020
Mr Price delivered wrong parcel. I as the customer is expected to fix it ourselves. Not acceptable
So it turns out, when Mr Price themselves despatch and deliver the wrong item, you as the customer needs to return the item to any Mr Price or book a courier at your own cost.
How does that make sense? How it is my responsibility to take back the item MR PRICE got wrong, not me.
I want this item so I have no choice but to hopefully find a Mr Price that has this in store and do an exchange.
I ordered a dino comforter set for my sons new room, instead they despatched and delivered a duvet cover set. I immediately thought I ordered the wrong thing. NOPE, Mr Price has sent me the wrong thing.
I do not think it is my responsibility to fix a retail stores negligence and provide me with the parcel I actually ordered.
