Mr Price De*****ing Customer

I have recently had the worst experience of my life with Mr Price. I discovered they had **********ly signed me up for their sim card and then implemented a monthly plan of R60 on my account. I travelled last year and made sure to pay off my clothing account. When I returned I found Mr Price stating I owed an amount via a phone call. Upon speaking to the lady I discovered it was for Mr Price mobile which I didn't know existed. I told the lady I never even recieved a call about this and she checked her system and confirmed they never spoke to me about it. I was advised to go to the store and given the name of the Mr Price agent who issued the account and sim for me. When I went there and spoke to the lady, she told me she did no such thing and it was impossible for her to do so. I signed no documents and never received a SIM from her she confirmed. Since then I have been calling Mr Price, The agents keep saying they will speak to the supervisor and hang up very rudely or I am told the issue is being sent to the ***** department that is also never responding.

APPARENTLY THEY DO THIS TO A LOT OF THEIR CUSTOMERS!!!

I am now being threatened with summons and they keep increasing the amount even after I recieved an SMS saying they had cancelled the SIM account. Mr Price is trying to mess up my very clean credit store. I am absolutely devastated and furious. I am a young graduate and I am getting job offers, If Mr Price messes my credit score I will hold them liable for any loss of job opportunity or business opportunity as a result. What they are doing is wrong. I will also put this on social media and Inform the public of how they are de*****ing their customers.

The worst part is how on the phone they will say they understand and see I am not responsible but turn around and send me threatening messages to pay off the account.

I am disappointed, and completely furious because I used to be so loyal to them. This has been my worst experience with a store till date.