LR
Lucille R

1 reviews | Active since Nov 2015

03 Nov 2015, 15:20

MR PRICE - ****************

My husband got offered a tablet deal at Mr Price - apparently they have a new cellphone setup were he only pays R99 a month and doesn't get billed, well .... to our surprise the 1st month the bill is almost R500. I was so furious, I contacted them and they said that the money just has to be paid. We then took the sim card out and never used it for the month of Oct but still got billed almost R200. So my question is ....WTH Mr Price, you people are robbing us blindly, this is unacceptable and very unprofessional. And just so FYI, your customer service sucks cause they of no help.

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Replies (1)
Mr Price
Mr Price's reply03 Nov 2015, 15:43
Official
Hello ***lucille0825,

You will be contacted by our MRP Money Department who handles the matter personally with you. .

We thank you for bringing the matter to our attention.

Warm Regards
Mr Price