1 reviews | Active since Oct 2021
Mr Price call centres added expenses without permission
ACCOUNT NUMBER: ***There are charges on my account that I did not agree to.
R79- airtime R100 and WhatsApp. R89- funeral cover R49- accident cover
This is *****. Whom ever activated this has committed *****ulent activity on my account.
When signing for the account I agreed to account protection only.
When I took the SIM card it was for prepaid only. And I was told the more I spend on my account the more data I will get.
I would like all voice records of calls made to me and documents that were signed.
I would also like these charges to be reversed from the time it was activated to current.
These services should be cancelled with immediate effect. I asked for the voice recording,instead I was send a cut out of a conversation which doesn't verify if it was me or not. My English is bad, I can admit to that, my wife did come on the line and explain we cannot afford any extra expenses. This email was sent on the 19/01/2024 Nothing is done to date.
Regards Wayne Lodder
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price
