MH
Meliska H

1 reviews | Active since Feb 2022

11 Feb 2022, 07:03

Mr Price betrayed my humanright

Good day. I went to Mr Price clothing store on Monday 7/2/22 with my friend. I had a handbag which was zipped closed the entire time I was in the store which was for 5 min. I literally walk to the child department saw nothing turned around and suggested we go to another store. Came to the exit door there were alot of people and the security called me back and DEMANDED to search my handbag(my personal purse). I was forced to open my handbag if it was my shopping bag by almeans, but not even my child or bf goes through my purse its personal. I feel they victimized me and everyone was looking at me. Needless to say the security found nothing to report except my personal stuff. I said I am not happy how I have been treated waited for 20 min for store manager to come back to the store. He took me back to his office and said he will speak to security. I said she had no right to do that especially so unprofessionally and rude. I Called area manager he said sorry and that's it. I asked if we could look at the Camara footage he rep**** with there is no cameras in the storešŸ¤”. I took a video in 20 min the security didn't check another purse. There is so many clothing store and I have never been humiliated like this in any store. BTW I wouldn't even rate them 1 star

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Replies (1)
Mr Price
Mr Price's reply11 Feb 2022, 14:09
Official
Hi Meliska Henrico

Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.

Your post will be sent off to the Regional Manager for Mokopane and you will receive personal feedback shortly. 

Warm Regards,
Mr Price