CT
Charleen T

1 reviews | Active since Apr 2017

23 May 2017, 09:33

Mr price bad customer service

<p>useally when you wanted to increase your account the helped you over the phone know all of a sudden you have to sent 3payskips and id. They use to ask security questions over the phone why would i want to increase my account if it was not my account this is the most pethetic service i have ever seen. why you need to sent my payslips again after they have me on the sistem to see how much the limit was and how i have made the amount smaller just shows you how lazy they are to do proper work.</p>

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Replies (1)
Mr Price
Mr Price's reply23 May 2017, 16:41
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards