TR
Twnia R

1 reviews | Active since Apr 2023

24 Apr 2023, 13:06

Mr price

I purchased items on the 28 th of February (clothing) I received my statement on the 18 th of March stating I purchased airtime as I received a sim card in the store after numerous emails,phone calls a virtual chat and I went in store explaining I have never received a sim card so how is it possible tht I'm buying airtime, the cashier said I must get an affidavit. I went to the police station sent it to the Mr price group with affidavit..up until now I never received a proper feed back.I think the Mr price service is very poor all I want to do now is pay my account finish and close it

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Replies (2)
Mr Price
Mr Price's reply24 Apr 2023, 13:28
Official
 Good Day 

Trust you well 

We sincerely apologize for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks Mr Price 

TR
Twnia R's update24 Apr 2023, 13:55
Reviewer Update
Thank you I will really appreciate it.