Mr price appears to be taking customers money without their knowledge, and really just don't give a damn about their clients!

Dear Mr Price,

You didn't inform me that a frame worth R39. 00 was out of stock and would not be delivered to me. I opened my package, and it was simply not there. I phoned you customer care last week Thursday or so to follow up on this and I was advised that I would received a store voucher for the amount withing 24hours to my email address... Nearly a week later I have not received this voucher. Give me my voucher or my FULL refund! This is bad business practice, Mr Price group! To a very loyal customer of over 2 decades.

The next thing that has occurred was purely shocking and ****************!

I ordered a swimming costume online from your Mr. Price shop (via the app) and the item was the wrong size. When I went to Springs Blue Crane mall to do the exchange, I got told they didn't stock swimwear and I would have to do a refund to my account and then go next door to Mr Price sport. To my utter disgust, suddenly doing a refund, where I had to put myself at risk during a pandemic with a co-morbidity, you immediately took R50 of my money! I didn't get the full refund to my Mr P account! Since when has this been a viable business practice and how dare you ***** from your customers! I just got told that I should've gotten a store voucher instead but that it was too late after the refund was done... I never agreed to terms and conditions of this sort! I didn't request your courier to come collect the item (another feature you simply have disenabled on the app and on your website)! Why are you *****ing my money for my time and effort because your company has become useless and inefficient! Is this because you're trying to make up for losses due to pandemic?! Are other clients aware that you are doing these things?!?!

And by the way, your WhatsApp is useless! Each consultant passes you on to the next.

Give me my Flippin R89. 00 immediately or I will report you to all governing authorities and commissions and I will open a charge of theft at the police station. I have had it with businesses taking advantage of consumers because of the Covid19 pandemic!