YS
Yolanda S
1 reviews | Active since Jun 2017
18 Mar 2021, 14:58
Mr Price and there ******** listings!!
I had a huge fight with Mr Price due to their payment system not working they listed me on the Credit Bureau's. I had a huge fight with them to clear the listings, I was promised that it would be cleared in maximum of 5 working days and we are on day 7. They avoid my emails call centre you have to wait for 7min, then phone 2 times more and only then someone picks up the phone. I still have no answer, my ITC still not cleared. Mr Price cost me my home loan / rental income
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Replies (4)
Mr Price's replyOfficial
23 Mar 2021, 15:40Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply23 Mar 2021, 15:40
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price
YS
Yolanda S's updateReviewer Update
23 Mar 2021, 21:03 Good day, if you sincerely apologise then why do Mr Price make empty promises?? Why is my ITC still not cleared?
Firstly Mr Price promised that my ITC will be cleared in maximum of 5 working days, the request was send on the 9th March and guess what its still not cleared.
Secondly I was promised last week Friday when I contacted Mr Price that a supervisor will phone me back in 5min's time and guess what Mr Price did not even called back.
So why should I believe that Mr Price will sort out my query with an online team leader??
Don't tell me Mr Price did everything and already send the request blah blah blah, from Mr Price's side they did everything. No Mr Price you did not!!!!!!!!!!!
If any of your customers were important to you, you wouldn't have listed someone ********ly who made the payment (I have so many proofs of Mr Price admitting there fault) and if that happened Mr Price will do anything in their power to fix the problem! It is easier to tell me that a request was submitted to ITC to be cleared and that's it, no following up, no feedback to me, avoiding my emails, customer care taking forever to answer.
I think its time to legally sue Mr Price for damages, loss of income (Rental) and for most important of all the fact Mr Price is responsible for my home loan application that was declined due to the ******** listing. I will also state my story more pubicaly.
MR PRICE = EMPTY PROMISE = *****ING UP PEOPLE'S LIVES!!!! That is exactly what Mr Price is!!!
Firstly Mr Price promised that my ITC will be cleared in maximum of 5 working days, the request was send on the 9th March and guess what its still not cleared.
Secondly I was promised last week Friday when I contacted Mr Price that a supervisor will phone me back in 5min's time and guess what Mr Price did not even called back.
So why should I believe that Mr Price will sort out my query with an online team leader??
Don't tell me Mr Price did everything and already send the request blah blah blah, from Mr Price's side they did everything. No Mr Price you did not!!!!!!!!!!!
If any of your customers were important to you, you wouldn't have listed someone ********ly who made the payment (I have so many proofs of Mr Price admitting there fault) and if that happened Mr Price will do anything in their power to fix the problem! It is easier to tell me that a request was submitted to ITC to be cleared and that's it, no following up, no feedback to me, avoiding my emails, customer care taking forever to answer.
I think its time to legally sue Mr Price for damages, loss of income (Rental) and for most important of all the fact Mr Price is responsible for my home loan application that was declined due to the ******** listing. I will also state my story more pubicaly.
MR PRICE = EMPTY PROMISE = *****ING UP PEOPLE'S LIVES!!!! That is exactly what Mr Price is!!!
YS
Yolanda S's update23 Mar 2021, 21:03
Reviewer Update
Good day, if you sincerely apologise then why do Mr Price make empty promises?? Why is my ITC still not cleared?
Firstly Mr Price promised that my ITC will be cleared in maximum of 5 working days, the request was send on the 9th March and guess what its still not cleared.
Secondly I was promised last week Friday when I contacted Mr Price that a supervisor will phone me back in 5min's time and guess what Mr Price did not even called back.
So why should I believe that Mr Price will sort out my query with an online team leader??
Don't tell me Mr Price did everything and already send the request blah blah blah, from Mr Price's side they did everything. No Mr Price you did not!!!!!!!!!!!
If any of your customers were important to you, you wouldn't have listed someone ********ly who made the payment (I have so many proofs of Mr Price admitting there fault) and if that happened Mr Price will do anything in their power to fix the problem! It is easier to tell me that a request was submitted to ITC to be cleared and that's it, no following up, no feedback to me, avoiding my emails, customer care taking forever to answer.
I think its time to legally sue Mr Price for damages, loss of income (Rental) and for most important of all the fact Mr Price is responsible for my home loan application that was declined due to the ******** listing. I will also state my story more pubicaly.
MR PRICE = EMPTY PROMISE = *****ING UP PEOPLE'S LIVES!!!! That is exactly what Mr Price is!!!
Firstly Mr Price promised that my ITC will be cleared in maximum of 5 working days, the request was send on the 9th March and guess what its still not cleared.
Secondly I was promised last week Friday when I contacted Mr Price that a supervisor will phone me back in 5min's time and guess what Mr Price did not even called back.
So why should I believe that Mr Price will sort out my query with an online team leader??
Don't tell me Mr Price did everything and already send the request blah blah blah, from Mr Price's side they did everything. No Mr Price you did not!!!!!!!!!!!
If any of your customers were important to you, you wouldn't have listed someone ********ly who made the payment (I have so many proofs of Mr Price admitting there fault) and if that happened Mr Price will do anything in their power to fix the problem! It is easier to tell me that a request was submitted to ITC to be cleared and that's it, no following up, no feedback to me, avoiding my emails, customer care taking forever to answer.
I think its time to legally sue Mr Price for damages, loss of income (Rental) and for most important of all the fact Mr Price is responsible for my home loan application that was declined due to the ******** listing. I will also state my story more pubicaly.
MR PRICE = EMPTY PROMISE = *****ING UP PEOPLE'S LIVES!!!! That is exactly what Mr Price is!!!
Mr Price's replyOfficial
25 Mar 2021, 16:05Good Day,
Please note that the profiles have been updated.
Kind Regards,
Mr Price
Please note that the profiles have been updated.
Kind Regards,
Mr Price
Mr Price's reply25 Mar 2021, 16:05
Official
Good Day,
Please note that the profiles have been updated.
Kind Regards,
Mr Price
Please note that the profiles have been updated.
Kind Regards,
Mr Price
YS
Yolanda S's updateReviewer Update
30 Mar 2021, 10:29As stated above that my ITC is cleared, it is still not cleared and it is confirmed by Absa after it was checked this morning!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
YS
Yolanda S's update30 Mar 2021, 10:29
Reviewer Update
As stated above that my ITC is cleared, it is still not cleared and it is confirmed by Absa after it was checked this morning!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!