AM
Amanda M
1 reviews | Active since Feb 2024
20 Sept 2024, 15:31
Mr Price and *****
So I have an account with Mr Price, and someone has been buying airtime with this account and I am trying to call them they tell me I need to go and do an affidavit and they tell me someone called to change my number and it sounded like a man, so why the hell was my number changed I received an sms and I told them not to change my number and they still went ahead and changed it, now they are telling me to go and do affidavit, they left me on hold
Helpful (0)
Replies (3)0
Replies (3)
Mr Price's replyOfficial
22 Sept 2024, 11:53Hi Amanda Maduna
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
Mr Price's reply22 Sept 2024, 11:53
Official
Hi Amanda Maduna
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
AM
Amanda M's updateReviewer Update
25 Sept 2024, 18:18I still have not received personal feedback, I tried going to police station to do affidavit as I have been requested but I didn't get much done as the police also needed a letter from Mr Price for the case since they also can not issue an affidavit on ***** without opening a case. I am busy running in circle, what ****es me off the most is the fact that the consultant told me that the person who assisted the person to get contract on my name put the note that it was a men voice but they still went ahead and helped him do ***** now I have to run around like headless chicken. Been paying my account very well ever since I had it and the relationship with MR Price was good, but at this stage I can't wait to pay it off and close it . I
AM
Amanda M's update25 Sept 2024, 18:18
Reviewer Update
I still have not received personal feedback, I tried going to police station to do affidavit as I have been requested but I didn't get much done as the police also needed a letter from Mr Price for the case since they also can not issue an affidavit on ***** without opening a case. I am busy running in circle, what ****es me off the most is the fact that the consultant told me that the person who assisted the person to get contract on my name put the note that it was a men voice but they still went ahead and helped him do ***** now I have to run around like headless chicken. Been paying my account very well ever since I had it and the relationship with MR Price was good, but at this stage I can't wait to pay it off and close it . I
Mr Price's replyOfficial
07 Feb 2025, 18:24Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
Mr Price's reply07 Feb 2025, 18:24
Official
Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price