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Nqobile N

1 reviews | Active since Dec 2016

14 Dec 2016, 10:41

Mr price accounts

<p>So I have an account with Mr Price and they have been charging me incorrectly.</p> <p> </p> <p>I mean everytime after paying my account, insetad of it deducting from the initial amount, it keeps adding. I remember i was due to pay an amount of R250 on the 3rd but i was working on that day and ended up paying on Sunday. Instead of having an amount of R598.48 they keep sending me an sms telling me that i need to pay a balance of R616. since i failed to pay my account. Now what i want to find out is how long does it take for the payment to refect on their systems if they keep sending me stupid sms's telling me that im still owing R616. I need this issue fixed.</p> <p> </p> <p>I need to be contacted and given an explainantion as to whats realy going on here or should i just close my account because instead of being treated like a customer you people are busy ******** me.</p> <p> </p> <p>Name : Nqobile</p> <p>Contact number : ********** 068</p>

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Replies (1)
Mr Price
Mr Price's reply14 Dec 2016, 14:36
Official

Good day

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

MRP