Mr Price Account ******* 🤞😡😢

Mr Price Account was not aware we signing to be ****** 😡. We opened an account at Mr Price Eastgate and was granted R800 credit, purchased on credit for about R600 then made a payment of R700 bearing in mind that my credit is R800. Shock of my life I receive a sms that I owed R360 called the stupid call center to find out what would the R360 be for, the agent could not even explain but told me I took out an insurance, which I requested to be transfered to that department was on hold for 20 minutes no answer, called again 3 more times still no answer. The agent then advised me to go to the store but during the week since the insurance people do not work weekends told her I will not be able to since I am working during the week is the no way this insurance can be canceled, she told me it can only be done by the department that has no one working there since they phone rings with no answer. Even with calling the call center an telling them about y intentions the stupid account is accumulating expenses I now owe R1080 which is R360 by 3 for a services I did not sign for.