JM
Jacquinn M
1 reviews | Active since Jun 2020
14 May 2024, 09:39
Mr Price
I have paid my monthly installment in May and i just selected the wrong reference number and now my account is in arrears. I have been in contact with an agent for a whole week but cannot resolve this. I want my money to be reversed back into my account so i can pay again but seems like Mr price employs people that cannot do their job right. No one can assist me i have even contacted them kept me holdin on the line for almost 10 minutes and the phone went off. How damn unprofessional.
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Replies (4)0
Replies (4)
Mr Price's replyOfficial
14 May 2024, 11:24Good Day Jacquinn Meyer
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply14 May 2024, 11:24
Official
Good Day Jacquinn Meyer
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
JM
Jacquinn M's updateReviewer Update
14 May 2024, 13:31When will someone contact me as its been a week and now my account shows in arrears?
JM
Jacquinn M's update14 May 2024, 13:31
Reviewer Update
When will someone contact me as its been a week and now my account shows in arrears?
JM
Jacquinn M's updateReviewer Update
15 May 2024, 10:10Good day
No one has contacted me as of yet.
No one has contacted me as of yet.
JM
Jacquinn M's update15 May 2024, 10:10
Reviewer Update
Good day
No one has contacted me as of yet.
No one has contacted me as of yet.
JM
Jacquinn M's updateReviewer Update
16 May 2024, 08:33No one has still not contacted me regarding this matter and my account is now in arrears I will be taking this matter further
JM
Jacquinn M's update16 May 2024, 08:33
Reviewer Update
No one has still not contacted me regarding this matter and my account is now in arrears I will be taking this matter further