MR PRICE ???

Today (22/07/2019) marks exactly 2 full months with no resolution. in May, I bought airtime and accidentally deleted it before loading. I asked MRP to retrive that voucher and resend. I have been moved from pillar to post with no solution. They are nolonger replying me both on emails,Whatsapp and their *********** Facebook Admin who just read it and ignore. TWO FULL MONTHS!!!