JM
Junitha M

1 reviews | Active since Jan 2025

11 Nov 2025, 15:01

**** Mr price

yesterday I lost my airtime so I called mtn customer service to help me with my airtime they said they can help me because I have Mr price contact date. So can you please delete that contact at soon as possible because I remember the was a lady her name is hnlanla call me on 22 September 2025 at 11h 46 she said there is a promotion of data only the people who using Mr price account so long so they will give me 16 mb data only 2 months and after that I will go to paying 129 at Mr price and if you like it you can continue with that so, I ask her is not a contract I' don't want a contact data? she said no this is just promotion, I did agree to have contacts with Mr price data please delete it please and I'm not happy because this is like ****ming client and now I lost my airtime mtn customer service they can help me. On Friday I was at Mr price store I spoke to customer service there I was speaking with her she sa2 she can block that airtime data or delete it but my SIM card is going to stopped working so I can go to mtn store to buy a new SIM card and ask them to make me a SIM swap and I'm going to wait for a week to use it again. Please help me is being too long using my SIM card I can't savava without it . How I'm going to communicate with my school teacher. My policy. At work. I want them to canceled that ****ming contract data, that I did not approve and leave my simcard alone cause they threatened to cancel my simcard that I used for 10 years.

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Replies (1)
JM
Junitha M's update17 Nov 2025, 13:45
Reviewer Update
Mr Price has not responded to my massages, after almost a week of writting to them regarding my data issues with them, I have tried calling them to try and resolve this but they don't help me and keep on giving me excuses I guess they don't care about their customers