1 reviews | Active since Jan 2016
Mr Price
So I just received a phone call from your call centre department on +27 ********** 52, which I understand because my account is in an arrears due to the fact that I was on maternity leave and only returned back to work on the 3rd of this month so I will receive a full salary on the 25th...
Please assist your agents to be more competent when contact clients because they are rambling and contradicting themselves.
Also I contacted Mr Price in April before I went on maternity leave to make areangements and the agents I spoke to said its fine amd every other month when a monthly arrangement was made. I informed you guys I was on Maternity leave awaiting UIf and only receiving 50% of my salary, YET! I am receiving handover emails and sms’s when I am still trying to make a payment.
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price