LV
Lutho V

1 reviews | Active since Nov 2024

16 Nov 2024, 14:24

Mr price

I went to buy a micro USB cable on the 30th October 2024 and I specifically said I want a c type ..the guy who is responsible for that department helped me ...I paid and left. I arrived home but the charger was not the 1 I was looking for. I then went to Mr price that is in van den valt there I was told they do not take returns from other stores I must go and return it in the shop I bought from. I went back to Mr price station square and explained that the charger I got was not the one I want and the same person who helped me on th day said he does not do refunds for cables. I told him I was going to report and he said I must go ahead.

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Replies (1)
Mr Price
Mr Price's reply16 Nov 2024, 16:34
Official
Hi Lutho Vili

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr price station square will be in contact with you shortly. 
 
Kind Regards
Mr Price