Mr Not so Nice

I bought a sequenced sandal on 4 January and wearing it this morning I discovered that the sequence had started to fray on the on side of the right sandal. I pass Mr Price on my way to the office and decided to wait for the store to open. I approached the lady who opened the doors and pointed out the broken sandal to her on my foot, handed her the receipt dated 4 January 2016 she then insisted that I remove the sandal right there at the door so she could 'inspect' it. I pointed to the broken sandal and she again insisted to 'see' the shoe. I then slightly riled by her insensitivity said to her that I needed another pair of shoes since I walked in with the pair that I was returning and that I would not NEED an exchange regardless of the outcome of her 'inspection' . She arrogantly and bluntly rep**** \nobody said no!". As I left the store"