Most terrible customer service I've ever come across.

<p>I was making an online purchase, buying the iPhone charger which was on sale in February -<br />While confirming the payment, finalizing the purchase, the site gave me an error message, however, I received an sms confirmation thanking me for my online purchase on my MRPMoney account. Consequently, I didn't get an order number. However, the amount went off on my Mr. Price account.</p> <p> </p> <p>Sent my query to the 'Contact Us' page on their website on the 21st of February and I'm yet to receive any feedback in this regard. Nivashni Manilal said he/she is forward my query to their accounts department and I will be contacted directly.</p> <p> </p> <p>Made a follow up on the 7th of March 2017 and on the 7th of April 2017, Mandisa Yolanda Mkhize told me the same thing I was told by Nivashni Manilal.</p> <p> </p> <p>Sent an e-mail again yesterday (19th April 2017) and Nivashni Manilal told me the same thing they've been telling me since February.</p> <p> </p> <p>How *********** and terribly bad can customer service be?</p> <p> </p> <p> </p>