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johann O

1 reviews | Active since Jun 2012

26 Aug 2017, 10:45

Month End

Due to month end the store have only 1 cashier open and manager told me that the other one only start at 11:00.

Rather standing there doing het admin than to focus on customer care

0
Replies (2)
Mr Price
Mr Price's reply28 Aug 2017, 16:10
Official

Good day

Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.

Best regards,

Mr Price
Mr Price's reply28 Aug 2017, 16:10
Official

Good day

Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.

Best regards,