LA
Lillian A
1 reviews | Active since Jan 2016
03 Feb 2019, 17:39
Money diggers
I bought a dress about 2 weeks ago and when I got home it was too small so I exchanged it for something else but didn't have the slip but I was able to exchange it. I got to the till and the dress was now marked off, with a r100. I could only take something of r50. I feel this is unfair because I paid r150 for the dress & now I lost a r100. I know they can rectify the prize on the system but they just didn't care. I'm reporting this to the ombudsman tomorrow.
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Mr Price's replyOfficial
05 Feb 2019, 16:20Good Day
Trust you well
Please accept our apologies for the above incident.
Please note, for your refund to be considered, we need to have some form of proof of payment. The system does not allow refund without the purchase docket. However you can exchange the product for another size.
Kind Regards,
Mr Price
Trust you well
Please accept our apologies for the above incident.
Please note, for your refund to be considered, we need to have some form of proof of payment. The system does not allow refund without the purchase docket. However you can exchange the product for another size.
Kind Regards,
Mr Price
Mr Price's reply05 Feb 2019, 16:20
Official
Good Day
Trust you well
Please accept our apologies for the above incident.
Please note, for your refund to be considered, we need to have some form of proof of payment. The system does not allow refund without the purchase docket. However you can exchange the product for another size.
Kind Regards,
Mr Price
Trust you well
Please accept our apologies for the above incident.
Please note, for your refund to be considered, we need to have some form of proof of payment. The system does not allow refund without the purchase docket. However you can exchange the product for another size.
Kind Regards,
Mr Price