Mobile *****
<p>i received a phone call asking me if i was interested in getting a sim card from mr price mobile, i did not want one and neither did i receive a sim card. So after paying my account for the last 6months i noticed that i only have R 35 in my account - at this stage i almost paid R2000 which is not reflecting. I phoned them and they said i have a sim card on my name which im paying for so i told them to cancel it and i will need the money back i have paid as i paid for a service which i did not receive. They said they going to get the phone call record and see if they misled me in any way and if i agreed to the sim card, that will take 3days and then afterwards the money will be back in my account after 21 days. Now its a month later and every time i phone them i get the response of "the call has not yet been reviewed". but even if the call is reviewed and i "agreed" to it i still paid for a sim card which i never received and thus not used. </p>
Good day
You will be contacted by our MRP Mobile Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Good day
You will be contacted by our MRP Mobile Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Hi there
i have not been contacted as of yet. Every time i phoned the last month i get the same reply and no one ever gets back to me.
Hi there
i have not been contacted as of yet. Every time i phoned the last month i get the same reply and no one ever gets back to me.
