MISLEADING CUSTIMERS

<p>PLEASE DON'T EVER TAKE A MRP MOBILE CONTRACT AS THEY DON'T TELL YOU THAT WHEN YOU PUT A LIMIT ON THE BILLING THAT IT IS NOT GAURANTEED! SO YOU WILL GET CHARGED OVER AND ABOVE YOUR LIMIT. MY CONTRACT WAS R169 BUT WAS DEBITED WITH R949.00 TWO DAYS AGO. MISS LEADING THEIR CUSTOMERS WITH INFORMATION THAT THE PHONE WILL GET SOFT LOCKED BUT DOESN'T AND NOW REFUSING TO GIVE ME A REFUND AS I SET MY LIMIT AT R200.00. MR PRICE IS GOING AGAINST THE CONSUMER ACT AND I WILL ESCALATE THE MATTER FURTHER IF I DO NOT GET MY REFUND. THE RECORDING OF THE CONSULTANT ADVISING ME THAT MY LIMIT SET AT R200 WAS ON THE 16 OF AUGUST 2016. I CALLED THE SUPERVISOR AT THE CUSTOMER CALL CENTER AND SHE SAID THAT SHE WIll CALL ME BACK BUT DIDN'T. THIS IS VERY POOR AND DISHONEST SERVICE. I WOULD NEVR RECOMEND ANYONE I KNOW TO TAKE A CONTACT WITH MRMRP MOBILE!</p>