iZ
idah Z

1 reviews | Active since Mar 2016

15 Mar 2016, 15:10

Misleading clients

im very sorry to tell you guys that Mr Price in kwagga plaza needs to close down since you have such *********** staff members, I went to kwagga plaza last week Thursday on the 10/03/2016 to exchange the 2 bras that I bought in hatfield on the 09/03/2015. I spoke to the security by the door such a nice lady with a sense of huma and then I was referred to the manager, she was also nice because I told her what happened and she said that I can take something else in exchange of those bras cool, I went to the till since there was nothing I could find, so I opted for a refund. one of the consultants literary told me that its so disgusting that im returning a bra that I wore to their store, I don't know her name because she wasn't wearing a name badge and that was intentionally. that women is very disrespect, I honest think she needs proper training. as for the other staff members who were so thrilled by the actions of their colleague, she is taking them down with her bad energy is not good for business<br> <br> you might not take care about Mr Price clients but they do pay your salary at the end of the end

0
Replies (1)
Mr Price
Mr Price's reply22 Mar 2016, 15:48
Official
Hello idahzanele@,

Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
Many Thanks
Mr Price