MISLEADING AND TRICKING CUSTOMERS INTO DEBTS THAT THEY ARE NOT AWARE OF

DO NOT EVER OPEN A STORE ACCOUNT WITH MR PRICE. EVER IN YOUR LIFE!!!!! YOU WILL FIND YOURSELF IN DEBTS THAT YOU ARE UNAWARE OF AND DID NOT EVEN SIGN UP FOR!!!

I was called by a Mr Price telemarketer, who informed me that Mr Price would like to give me a free Sim Card because i always pay my store account on time. She then informed me that the Sim Card would loaded with a free R125 worth of Cell C airtime and be couriered to me and that i should place it in my cellphone so that it can be activated.

I then asked her if it is a contract, she then said no it is not. I asked how much all of what she is offering would cost me, she told me its free of charge. Then suddenly when i receive the Sim Card, it states that there is a tariff subscription of R100 per month for 12 months. This R100 permonth tariff subscription was never brought to my attention, i specifically asked if it is a contract Sim card and how much it would cost me, i was told that it is free of charge.

When i complained to customer care, i was contacted by a very rude lady who did not even care that i cannot hear her. I asked her to speak a bit slower and she refused. She did not handle my query at all, she was just rather rude and abrasive and i could not make out any of what she had to say.

Mr Price has ******* me into a commitment i did not give my consent to. As far as i know i was supposed to be getting a free prepaid sim card, which would not cost me anything. If i knew of the tariff, i would have declined the Sim Card. I was led to believe that I'm getting this free prepaid Sim Card due to the fact that i always pay my account on time. Their telemarketers are deliberately underhanded in the way they deal with their customers. I will therefore be closing my account, as i cannot support businesses that trick consumers into debts that they are unaware of. it is disappointing to say the least. I cannot maintain a relationship with a business that i cannot trust, especially with matters regarding credit.