CP
Clifford P

1 reviews | Active since Sept 2018

27 Sept 2018, 21:08

misleading and harassing

totally disgusted in Mr price Mobile got a contract from them 4 years ago or so but was so miss lead when I first got it on the so call promotion I never revived any account from them but first time when line was suspended I call them got a lazy account charging me for airtime/data which I never asked for as I am on prepaid. I queried it but received no response. I asked for a recon but never received. I asked for a transcript of voice call for contract did not get any of the rewards so by the end of the contract I cancels it only for them to keep sending emails from Credit Specialists that they hand me over to every few months s for further recovery action as they see the mess that Mr price Mobile made on that and there customer care call centres and sales had made re tune it to the Mr price group yet still keep getting mails so now Associated Credit Specialist have mailed me so I tried to call number for Associated Credit Specialist but no answer. It is listed on website. What kind of company is this if the number on website but when you call says does not exist. I I do feel that this whole Mr Price Mobile is just ******** the **** out of any one the can Will never support Mr Price again

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Replies (1)
Mr Price
Mr Price's reply28 Sept 2018, 12:08
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price