Miscommunication and Incompetence.

Good day<br> <br> I am currently living abroad (in Asia) and was delighted to find that Mr Price delivers to my specific country (as being a Westerner local clothes don't fit me) and en route to my new home my bags were raided and a fair amount of my shoes were ******.<br> <br> So, I placed an order for some new shoes (which are desperately needed) on the Mr Price website. The order went through and I was informed that my purchase would be delivered within 15 working days. 3 weeks later I emailed Mr Price as my items had still not arrived and my order had been labeled as 'submitted' and I was hoping for a progress report. The next day I received an email back from Nontando saying that my order had been declined as my credit card was incompatible with online banking (first bit of BS), so I sent them proof of payment that the amount had been deducted off of my account on the day of the purchase. Next they stated that my billing address was incorrect, which after rechecking was also a false claim. Then followed 2 days of silence (no replies to any of my emails) and finally today I received an email stating that my money will be reimbursed. I don't want my money back, I want my clothes!