MC
MAX C

1 reviews | Active since Jun 2021

09 Jun 2021, 11:36

max

BAD SERVICE % *********** ONLINE SYSTEM FOR ONLINE PURCHASES I bought a gift voucher online on the 6th of June 2021, today is the 10th yet i have not received voucher on my email address, when i call them no one answers the phone i have been holding for 2 hours. Their WhatsApp is useless they just told me the was a technical error on the website and i need to re order the voucher after waiting for 4 days for an electronic voucher the was suppose to be delivered to an email address same time.

i don't know why they do online purchase when they don't have an I.T department .\ Don't buy online cause you will be disappointed like me i have never experienced such disappointment with other retail shops with online orders.

0
Replies (2)
MC
MAX C's update10 Jun 2021, 15:44
Reviewer Update
they dont even try to resolve complains from this platform they dont care, a customer is a priority but not according to them , worst of worst company in south african history,
73 % percent customers rated them on 1 on this platform to show dissatisfaction. next time im buying from TFG they care about customers
Mr Price
Mr Price's reply11 Jun 2021, 08:39
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks Mr Price