1 reviews | Active since May 2017
manager at Market Street JHB
<p>I am an e-commerce client who has appreciated the development of your online shopping since I came across it. Shopping has never been easy especially since working long hours this is like a walk in a park. But suddenly I have came into an unpleasant confrontation with one of the manager at Market Street in JHB CBD name: ANNA, that's all i know her as, she gives so much attitude like she hates the fact that I buy online am not sure if I am the only customer she does this but. But every time I have to fetch an order that I paid for I feel like I am causing her an inconvenience and this is shown to all the staff that has to assist me with the order.</p> <p>I am starting to look for alternative companies to do my online shopping because I cannot afford to feel terrible everytime I go and fetch my order.</p> <p>Please assist with this matter because I believe she can be less confrontational when dealing with clients</p>
Good Day
We do apologise for the disappointing shopping experience out in Market Street, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
Good Day
We do apologise for the disappointing shopping experience out in Market Street, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
Thank you very much Mr price, your timeous response has proven to be me that the company has great value in its customers. I will continue shopping online and hoping that the manager will have adjusted their action towards customers. Really am impressed and I certainly feel valued
I will await your call,
thank you very much
Thank you very much Mr price, your timeous response has proven to be me that the company has great value in its customers. I will continue shopping online and hoping that the manager will have adjusted their action towards customers. Really am impressed and I certainly feel valued
I will await your call,
thank you very much
