Lost Layby

On 16 September I placed a layby at Mr Price Gateway. On 21st September I came to collect and they had misplaced my clothes. I had to wait for 45min for them to find it and still no one had an answer for me. I was asked to leave my number and I will be called before 4pm and I did just that. However, no one called me. I had to Uber again to the store as I was still at work, only to find out that no one looks for my items when I left. They started running around and still couldn't find my items😣. I had to rush back to work again and I was advised I'll be called before 12pm the following day, which I refused and demanded I get called as soon as they opened. I was called on the 22nd and was advised I can come over for my items, they have found them. When I got there, I requested compensation for my Uber rides for their negligence and spoke to Thulani, who advised that Zain the store manager will call me and he never did. I am disgusting with the was a treated and disappointed since Mr Price Gateway is my favorite stores. I DEMAND A CALL BACK ZAIN OR THE HEAD OFFICE, MY NUMBER IS ***!!!!!!