Lead by example : BAD ATTITUDE TOWARDS CUSTOMERS

Disgusted in the lack of service just experienced from your Bayside store from both the staff and the manager. No wonder the staff have such a bad attitude because their manager openly displays hers. I waited with 3 other customers at the tills to be assisted, 5 staff were on the counters, neither of them busy with a customer. Instead, all they did was speak amongst themselves, not one of them acknowledging the customers waiting to be attended too. After finally being helped the assistant was not very friendly, still speaking actually shouting to her colleague behind her, paying little to no attention to me. One of the staff must have called the manager because a fair colored lady with short hair came behind the counter asking all the staff what was going on, only for the last staff member to loudly announce "she" is meaning me wants to complain. the manageress just walked away. Until after I loudly rep**** yes, I do want to complain. her whole demeaner was actually more disgusting than anything else. She came to the counter where I was standing leaning over the counter, and not a word more, I said to her it's fine, I will take the matter up with your head office. all she rep**** was "fine" and walked away. she was arrogant, unfriendly, unapproachable. and more importantly, could have resolved the matter then and there if her attitude was right, but it wasn't. She shouldn't be working in your frontline as service to your customers because her lack of service is appalling.