1 reviews | Active since Sept 2013
Lazy staff that LIE. So unhelpful.
<p>I bought a dress over the weekend at Cresta. When I took it out of the packet the dress was horribly torn. The next day I went to exchange. They never had my size. So i checked on the internet they didn't have the item and its new. So left a message online. A person Delisha Aroomoogam has been in contact with me. Apparently they can't transfer to an area close to me because it is one item. I must buy online. would love to but no item to order. She gives me a whole list of places which has stock in my size. 2 of them - I phoned Eastgate Mr Price - struggle to get through then sit for over 10 minutes & no one answer finally they say no stock. Today I phoned Westgate. The lady says i must phone back she will go look for the dress. i phone back the lasy thembi is on lunch. The other rude one that answers the phone says no she is on lunch and there is no stock. but firstly if the SKU number doesn't give you an image how when having 20 minutes to look that you just say theres no stock. POOR POOR SERVICE! Thanks Mr Price for your **** help line, and helpfullness of your branches staff!!!!</p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
I phoned another branch yesterday. Sandton. The lady said she will phone me back she has to check the floor. NOTHING no return call or anything. So I'm slightly annoyed. I really want this dress and cannot even order it online and get told by your help desk online
Delisha Aroomoogam (MRP Help)
Nov 29, Unfortunately we don't transfer single items, and due it being the festive season we cannot transfer items.Kind Regards
So I am left trying to contact this list of branches having the dress in my size. I refuse to go into areas that are not safe areas. I work in Germiston - so I can look at the few malls here close by not far.
and live on the West rand and can check for stores in safe areas for stock. But will actually appreciate customer service to get the dress transfered from which ever branch to Clearwater or Cresta not tell me due to festive season you don't do transfers. That is not customer service. My birthday is the day before Christmas and I wanted to wear this beautiful dress!
Mall Of Africa - Don't know how to get there number because the website doesn't give MRP number.
Soweto Maponya
Jhb Market Str
Sandton City - Phoned a lady answered. Said she will check the floor and phone me back. I'M STILL WAITING. PHONE ALSO RINGS WITH NO ANSWER!
Soweto Jabulani
Southgate - NEVER ANSWE EITHER! TRYING SINCE YESTERDAY!!!
Westgate - Rude. Lady takes the details of the dress. Tells me to phone back later. i phone 20 minutes later a rude lady says thembi on lunch. no stock!!
Carlton Centre
Vanderbijl Vaal Mall
East Rand Mall
Eastgate - rude try to get through. on hold for over 10 minutes put the phone down try again. then no we don't have stock.
Mall Of The South
Goldenwalk Centre
Alberton City - NEVER ANSWER THE PHONE. SINCE YESTERDAY!!!
Festival Mall Kempton
Benoni Lake
I phoned another branch yesterday. Sandton. The lady said she will phone me back she has to check the floor. NOTHING no return call or anything. So I'm slightly annoyed. I really want this dress and cannot even order it online and get told by your help desk online
Delisha Aroomoogam (MRP Help)
Nov 29, Unfortunately we don't transfer single items, and due it being the festive season we cannot transfer items.Kind Regards
So I am left trying to contact this list of branches having the dress in my size. I refuse to go into areas that are not safe areas. I work in Germiston - so I can look at the few malls here close by not far.
and live on the West rand and can check for stores in safe areas for stock. But will actually appreciate customer service to get the dress transfered from which ever branch to Clearwater or Cresta not tell me due to festive season you don't do transfers. That is not customer service. My birthday is the day before Christmas and I wanted to wear this beautiful dress!
Mall Of Africa - Don't know how to get there number because the website doesn't give MRP number.
Soweto Maponya
Jhb Market Str
Sandton City - Phoned a lady answered. Said she will check the floor and phone me back. I'M STILL WAITING. PHONE ALSO RINGS WITH NO ANSWER!
Soweto Jabulani
Southgate - NEVER ANSWE EITHER! TRYING SINCE YESTERDAY!!!
Westgate - Rude. Lady takes the details of the dress. Tells me to phone back later. i phone 20 minutes later a rude lady says thembi on lunch. no stock!!
Carlton Centre
Vanderbijl Vaal Mall
East Rand Mall
Eastgate - rude try to get through. on hold for over 10 minutes put the phone down try again. then no we don't have stock.
Mall Of The South
Goldenwalk Centre
Alberton City - NEVER ANSWER THE PHONE. SINCE YESTERDAY!!!
Festival Mall Kempton
Benoni Lake