BS
Boosie S

1 reviews | Active since May 2022

25 Nov 2024, 11:21

Lay-by worst experience

It's been a couple of months and Mr Price hasn't done anything about the issue we have experienced. I wouldn't recommend anyone because even after you have experienced issues with them even their managers no one has come back to us.

0
Replies (4)
Mr Price
Mr Price's reply26 Nov 2024, 08:55
Official
Hi  Boosie Shoogr,

I trust you are well. 
We are so sorry to hear about your recent experience with us.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback. 

Kind Regards
Mr Price
BS
Boosie S's update18 Dec 2024, 12:48
Reviewer Update
Good day

No one has made contact with us till now. Are you still investigating the matter?

We have had people call us apologising but with no solution, this is not the first review. All we want is 10% of what we spent and everyone keeps saying they will get back to us.

What is the big hold up? we spent over R5000.00, with a big mess spent hours at Mr Price when they had lost our lay-bye why is it such a mission now for you guys to meet us half way.

A proper investigation should be done so you will see how much time we spent at Mr Price Kids Eastagte. We even asked for a footage but nothing was provided because there are no cameras.

Kind regards.
Mr Price
Mr Price's reply07 Feb 2025, 18:18
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price 
BS
Boosie S's update28 Feb 2025, 16:26
Reviewer Update
Good day

So nothing will be done regarding this?

I have been waiting from last year for someone, somewhere to call and make this better but no on has done that.

It is so sad that a store as big as MR Price does not care about their clients, so when we are unhappy and not satisfied no one will assist and make this alright?