BS
Boosie S

1 reviews | Active since May 2022

31 May 2024, 19:02

Lay-by

Me and my partner went to Mr Price Kids in Eastgate Mall end of April 2024 almost a month later end of May 2024 we went back to collect clothes and pay them, but they couldn't find our clothes, we are disgusted by the negligence and no one is taking accountability, they only found 4 items out of 29 items we bought

The store manager Charity refused to call the OP's manager she told us straight she wouldn't call because he/she has knocked off, from what we know they are always available for as long as the store is still operating and they close at 9pm during the week

We have been here for over 3 hours and it seems like they are not concerned.

0
Replies (2)
Mr Price
Mr Price's reply02 Jun 2024, 19:44
Official
Hi Boosie Shoogr
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.

Your post will be sent off to the Regional Manager for Eastgate Mall - Mr Price kids and you will receive personal feedback shortly. 

Warm Regards,
Mr Price 

BS
Boosie S's update30 Oct 2024, 11:02
Reviewer Update
It is so sad that even when we have spent over 5k the voucher you want to give us is R200, you can't even give us 10% of what we spent.

We spoke to few people even to date no one has made arrangements in calling us back, they all went silent on us.