1 reviews | Active since Aug 2015
Late Opening
Good Day,<br> <br> Today, I went through to Maponya Mall, Mr Price. I got into the mall at approximately 08:50, as I approached the Mr Price doors, I saw a couple of staff members sitting around waiting to be let into the shop. So I took a walk, to waste the 10 minutes that I got there early. I would have assumed that the manager would be there before the staff members to open up and allow everyone to set up before THE CUSTOMER gets there.<br> <br> So, I stood there, waiting and waiting and waiting. Eventually, I decided to leave after waiting for about 20 minutes after the shop had to be opened because every other shop in the mall was opened except the one I needed.<br> <br> Now, I visited this very same shop on Friday afternoon, and bought 2 items (probably my mistake because I was shopping in a hurry) but the items I bought were dirty. I don't understand how items can be sold to THE PUBLIC, in this condition. This being the reason I came to Mr Price this morning to return the items purchased.<br> <br> I am extremely disappointed in the overall standard I have seen by Maponya Mall in just over 2 visits.
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Best regards,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Best regards,
