Late delivery and appalling client service

Worst experience with an online order and assistance from Call Center agents. I placed and order on 23rd November 2025 to be delivered at the store expected delivery date 1st December Called on the 1st and was told that its out for delivery to the store but wasn't. Called again Tuesday 2nd December 8.20am and spoke to an unpleasant agent Mbali Vilakazi who wasn't very interested in assisting me and advised that the order out for delivery, called again 1.40pm and was put on hold by agent for almost 10 mins until i dropped the call. I have placed orders from other service providers this week who delivery after 3 days. I am appalled by the service from Mr. Price