MA
Mary A

1 reviews | Active since Aug 2011

03 Sept 2015, 11:55

LATE DELIVERY

Good Day<br> <br> Kindly note that I am very disappointed.<br> I've place my order 27 August 2015, paid the R35.00 Delivery Fee for the Store Express (waiting period<br> 1 - 3 working days), and up to now my order was not delivered. <br> I've contacted the customer service centre and was told that they will get back to me, but did not. <br> The delivery fees was paid for the Store Express and up to date I've been waiting 5 working days in total. <br> This morning I've contacted customer services again and received an e-mail merely stating that my order should be delivered tomorrow / Friday latest. <br> This is unacceptable. I have not received any Apology. <br> I've paid express delivery fees to get my order early but have to wait longer.

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Replies (1)
Mr Price
Mr Price's reply03 Sept 2015, 16:33
Official
Hello ******mary060303,

You will be contacted by our Online Department who handles the matter personally with you. We thank you for bringing the matter to our attention.
We do apologize for the inconvenienced caused.
Warm Regards
Mr Price