Late Delivery

This has happened three times to me. I place the order on the Tuesday and only receive it the next week. The last episode, I placed the order on Tuesday 2 June at 15:00. I ensured that I chose the delivery which is 1-3 working days for which I paid to ensure I have the parcel by Friday that same week. The parcel was only handed over to the courier company on Thursday 4 June after 14:00 and they chose the economy service which is 48hours. Which means, I paid for max 3 days delivery and I am now only receiving the parcel on Monday 8 June (hopefully) which means, that was 4 working days. All three times, I paid for courier to have it here within 3 working days and every time they only delivered it after 4 working days and I never received any sort of refund for the money I wasted on the courier to have it here in time and that happened three times. I am so disgusted as I pay to have it before the weekend and EVERY SINGLE TIME I received it the week after. Pathetic service. This was the last time I ever order online from them.