MM
Masixole M

1 reviews | Active since Apr 2022

30 Apr 2022, 11:24

Lack of urgency from staff

Very dissapointed that we have been waiting on the line for about an hour. Then the tills get rebooted during this wait. I mean you guys know by now the influx of people at month end you can't have only 2 tills operating. They also very slow. Per customer they spend about 10 minutes.

0
Replies (1)
Mr Price
Mr Price's reply30 Apr 2022, 11:45
Official
Good day,

I trust you are well.
 Thank you for taking the time to bring this matter to our attention. 
We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter. Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Warm Regards, Mr Price