1 reviews | Active since Apr 2017

15 Nov 2017, 10:39

Lack of feedback

I ordered on the 31st October but still order not received. It is still saying shipped and yesterday i was told it would be delivered but nothing came. Lack of feedback/ response/ wrong information to online enquiries is upsetting. The least that the company can do is to advise if there are late deliveries expected within the area. we are paying after all for the clothes and not asking for charity.

0
Replies (2)
's update15 Nov 2017, 10:51
Reviewer Update
so now only i receive the following message: MRP Help 10:39 AM (10 minutes ago) Courtney Hutchinson Nov 15, 10:39 CAT Good Day Thank you for your email, Please be advised that the courier guys are experiencing a slight delay with the store deliveries and your order should be at the store tomorrow or friday latest We do apologize for the inconvenience caused. Kind Regards
Mr Price
Mr Price's reply15 Nov 2017, 17:00
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price