MM
Mapu M

1 reviews | Active since Oct 2024

15 Oct 2024, 18:47

#kudosfor10/10 service - Selo ( Mr Price Eastgate)

Stellar service from Selo in Mr Price Eastgate, I went there looking for a dress which stated 25 online and asked in the Oakridge section who said they don’t have and called Selo who was working in the underwear department. Selo left what she was doing and assisted to help…when she noticed the quantaties reflecting online she further went to check the system and store room to ensure I was satisfied…INDEED she found the dress, her eagerness, customer centricity and care fore the business was very impressive. She further helped to make sure the dress was a perfect size and offered alternatives whilst her colleagues looked rather irritable at her ability to provide OUTSTANDING CUSTOMER SERVICE… She is a gem in your business and those around her can learn from her ways!!! You have retained a customer

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Replies (1)
Mr Price
Mr Price's reply16 Oct 2024, 11:20
Official
Hi Mapu Matlawe

Thank you for your positive feedback. We will ensure that this is brought to the attention of the store management. 

Kind Regards
Mr Price