AM
Asisipho M

1 reviews | Active since Mar 2024

28 Mar 2024, 12:36

KHAYELITSHA MALL'S MR PRICE RUDE STORE ASSISTANT

My first time at the store in Khayelitsha mall had to be the worst, i was assisted by Nosiphiwo who was rude and the worst part of all accused me of *****ing a pack of earrings that cost a mere R30, this girl was assisting customers in the fitting rooms I came with 2 pants to fit and she 'happened' to find the earrings pack on one of the pants and she was so sure that i'm the one who put them there, and the worst part of all she call her collegue who was also assist another customer and shouted "LOOK WHAT I HAVE FOUND IN THIS LADY'S ITEM" and went ahead says i need to open my bag so she could search me, even the wallet. Mr price really has to teach its employees some respect and customer service, because this was really unprofessional... NEVER GOING TO SHOP IN THAT STORE EVER

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Replies (1)
Mr Price
Mr Price's reply30 Mar 2024, 10:05
Official
 
Good Day 

Trust you well 

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused. 

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue. 

 

Kind Regards 

Mr Price