MB
Mike B
1 reviews | Active since Dec 2015
08 Jan 2016, 17:16
Jump the queue? Actually JOIN the queue!
I ordered some items on [URL Removed] on Monday evening. I have had items delivered to my personal address previously and know it is only 2-3 days before my purchase is delivered. This time I decided to have my items delivered to the closest store (Ballito). When I arrived there were at least 20 people in the queue. I saw the station marked \Want to jump the queue too? Shop online!"and naturally proceeded in that direction. I explained I was here to pick up an online order and I was told to join the queue. When I questioned why the sign said what it did"
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Mr Price's replyOfficial
11 Jan 2016, 15:16Hello mikevanbuuren,
We do apologise for the disappointing shopping experience out in Ballito, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our valued customers like yourself and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
We do apologise for the disappointing shopping experience out in Ballito, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our valued customers like yourself and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
Best regards,
Mr Price's reply11 Jan 2016, 15:16
Official
Hello mikevanbuuren,
We do apologise for the disappointing shopping experience out in Ballito, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our valued customers like yourself and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
We do apologise for the disappointing shopping experience out in Ballito, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our valued customers like yourself and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
Best regards,