MM
Mirriam M

1 reviews | Active since Jun 2017

16 Sept 2024, 10:29

Jackie your call centre agent/consultant has a disgusting attitude!

Dear Mr Price. Please note that I will payoff my account with you and close it and never to ever consider you in future because you have a call centre agent with an disgusting attitude by the name of Jackie. She's full of nonsense and lack customer orientation; fails to handle difficult client and lacks the ability to follow up queries and carry it through until it is resolved. I queried on the 02/09/24 and when I follow up today all she gave me was attitude filled with arrogance. YOU SHOULD GET RID OF SUCH PEOPLE IF YOU WANNA KEEP CLIENTS, I FOR ONE AM OUT!

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Replies (4)
Mr Price
Mr Price's reply16 Sept 2024, 15:35
Official
Good Day

Trust you well

Thank you for bringing this to our attention, we will investigate this with our Management team and be in contact with you to provide feedback.

Thank You

Mr Price

MM
Mirriam M's update16 Sept 2024, 16:27
Reviewer Update
I will be expecting your call!!!!
MM
Mirriam M's update18 Sept 2024, 08:53
Reviewer Update
I AM STILL WAITING FOR YOUR CALL TILL NOW!!!!IT HAS BEEN OVER 48HOURS NOW, YOUR INCOMPETENCE IS SO ASTONISHING.
Mr Price
Mr Price's reply07 Feb 2025, 18:07
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price