Its a nightmare openings mr price accout

Mr price must stop worry us to open mr price accounts if it take 2 weeks to open an account, wanted to get my family some clothes and i did send all the necessary documents to mr price email address and there whatspp number, I receive messages everday infoming me tht my account is conditionally approved i must send documents and i have been sending documents and calling and now i have give up. Opening accounts from other shop is like a piace of cake but with you guys dnt knw whats really going on the person on whatpp dosnt even reply your for 2 weeks

Can some from the management contact me my number is ********** 462