nM
ntebo M

1 reviews | Active since Oct 2013

02 Sept 2015, 18:36

ITC Report Not updated

I opened up a Mr Price account in early 2014 to help build my credit record. I then forgot to pay my account and it then reflected on my credit report as account 30 days in arrears. On December 2014 I settled the account and closes it off... This morning I contacted Transunion to get my credit report and the damn Mr Price account still reflects on my records as 30 days in arrears, I want Mr PRICE to update my profile immediately and give send me a settlement letter. This thing is a dark cloud hanging over my head... MR PRICE sort this out immediately.

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Replies (1)
Mr Price
Mr Price's reply03 Sept 2015, 09:47
Official
Hello ntebomabz,

Please accept our sincere apologies for the above incident and we truly don't blame you for being upset.
Your post will be sent off to the Accounts department and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature.
Many Thanks
Mr Price.