1 reviews | Active since Jun 2015
IS MY DAUGHTER A *****-MR PRICE
I gave my daughter my card to use and she was assisted before with no problem. My children finalized and proceeded to cash out (+-R1800). The store was busy and lots of my daughters friends were there - the Manager saw the card name and in the presence of others told her that he could not swipe for ***** reasons. IF he was a professional person he could have taken her to the office and explained to her-or called me to verify as i work till late with it being the festive season - called the regional manager Michelle and explained but she harped about the ***** and not about how bad and low they made my daughter to feel. The important fact being SHE USED MY CARD BEFORE and was stopped on 06/12/15 with a loud confrontation which made her feel like a ***** and had to walk out the shop empty handed. Yes i can attach her with a separate card BUT if the Manager had used his skills and had spoken to her in private this would not have been a child in tear and would have understood the matter. HOW DID THE PREVIOUS SWIPES HAPPEN? she is a regular face at MR Price but the staff don't even appreciate our business.
We do apologise for the disappointing shopping experience out in Estcourt, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
We do apologise for the disappointing shopping experience out in Estcourt, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
