1 reviews | Active since Jul 2016

11 Jul 2016, 07:21

IRRITATED AND ANNOYED

<p>I PLACED A ONLINE ORDER ON THE MR PRICE ONLINE SHOPPING WEBSITE ON THE 30TH JUNE 2016, I HAVE TO DATE NOT RECIEVED MY ORDER. I CALLED THE CALL CENTRE ON 3 /4 OCCASIONS NOW ALREADY REGARDING MY ORDER, THEY ARE YET TO FIND OUT WHAT THE DELAY IS AT THE COURIERS. WHAT IRRITATES ME THE MOST IS I NEED TO CONSTANTALY CALL AND ASK WHAT IS HAPPENING AND WHY MY ORDER HAS STILL NOT BE DELIVERED. ONCE AGAIN I CALLED , THE CALL CENTRE SATURDAY MORNING(9TH JULY) AND WHEN I SPOKE TO A CONSULTANT ON FRIDAY SHE REASSURED ME THAT MY ORDER WILL BE DELIVERED ON FRIDAY 08TH JULY. WHEN I CALLED (SATURDAY MORNING AGAIN 09TH JULY 2016) I TOLD HER MY ORDER HAS NOT BEEN DELIVERED AND I ONCE AGAIN ASKED WHAT IS THE DELAY , SHE SAYS SHE NEEDS TO FOLLOW UP WITH THE COURIERS WHAT THE DELAY IS, HAVE YOU NOT ENQUIRED THIS THE FIRST TIME WHEN I CALLED ? SHE RATHER TELLS ME THEY WILL SEND ME A VOUCHER TODAY(SATURDAY 09TH JULY) FOR THE COURIER COST! I AM NOT INTERESTED IN COURIER COST VOUCHER, I WANT MY **** JACKECT THAT I ORDERD AND PAID FOR ONLINE THE 30TH JUNE 2016!!!!!!!!! I NEEDED THE JACKET FOR A PARTICULAR EVENING HENCE THE REASON WHY I ORDERD IT ONLINE TO RECEIVE IT ASAP. IRRIATED AND ANNOYED AT THE SERVICE OF MR PRICE ONLINE SHOPPING NOW!!!!!</p>

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Replies (1)
Mr Price
Mr Price's reply11 Jul 2016, 13:54
Official

Hi Vivieca

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price