Interest on the account

To whom it may concern Claudette Terblanch ID:*** CELL:*** Has an account with Mr price She has been late with her payment on her Mr price account, due to working short hours Everytime head office calls her,they charge her R100 interest. The interest has accumulated to more than her credit allowance on her account. When she was called on the 10/9 she told them she is closing her account,customer service told her they will add a R200 interest As per the NCA that is ******* to be charging so much interest. They called her from +***8