CW
Clorisa W

1 reviews | Active since Mar 2021

11 May 2023, 09:40

Interaction with an Angel in Mr Price, Mall of Africa

It's Wednesday evening, we're in a rush to get winter pyjamas for the whole family, because winter didn't come with a warning. We rush to Mr Price Mall of Africa. My husband has been wanting a onesie for ages, and we finally find one that is a neutral color. They don't have other sizes on the shelf but we meet an angel. This angel went to the storeroom to look for bigger sizes, came back with a smile on her face, and went back again to find smaller sizes. She waited while we fitted our pajamas and even joined in my childish excitement at the sight of my husband in a onesie...immediately it felt like I knew her for years. All of this happened while my daughter unexpectedly got a nose-bleed and started to not feel so well. Within seconds this Angel was running to get water. She took her own water bottle, and filled it with fresh water, and came back running to offer my little girl some water. I was amazed. By the time we paid, she asked again if my daughter was feeling better. When I thanked her for all of this, her response was very modest. I would just like to say thank you Mogale Mokgadi! You are a superhero. We shop at Mr Price very often and at most stores, you're kind of brushed off, left to your own devices. If I may give some advice Mr Price, these employees work long hours, weekends, public holidays, please, PLEASE look out for them, and if you find unicorns like Mogale Mokgadi, please, PLEASE, take GOOD care of them!!

0
Replies (1)
Mr Price
Mr Price's reply11 May 2023, 10:40
Official
Good Day,

Trust you well.

Thank you for taking the time to provide us with such positive feedback.

We are always pleased to hear of such wonderful Customer Service from our team and even more delighted when a customer is satisfied. 

We will pass your compliment on to the store for you.

Kind Regards

Mr Price